To be effective, an organization's strategic plans should focus on
A. goals that are different from those of its tactical plans and operational plans.
B. goals that are different from those of its tactical plans yet the same as the operational plans.
C. goals that are aligned with its tactical plans and operational plans.
D. goals that are aligned with its tactical plans yet different from the operational plans.
E. goals that are strategic yet differ from the operational plans.
Answer: C. goals that are aligned with its tactical plans and operational plans.
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Puffery is a term for a(n)________
A) straightforward promotional message B) claim of superiority that cannot be proven true or false C) emotional appeal to consumers D) subliminal appeal to consumers E) exaggerated claim that can be disproven
Which influences the service desk's physical layout?
A. the need for security B. the company's commitment to the well-being of its staff C. the nature of problem solving analysts do D. the cost of operating the service desk
Normal capacity considers present and future production levels and cyclical fluctuations
Indicate whether the statement is true or false
Because of the importance to company security, we may want to use all of the following to screen potential employees except:
A. genetic information B. criminal background checks C. credit checks D. substance abuse tests E. web searches