Describe the differences between a conversation and a sell-job and explain how each affects conflict
What will be an ideal response?
Answer:
Conversations are integral to creating a supportive atmosphere. A conversation is an open discussion that does not have an agenda or an intended outcome or goal. The outcome of a conversation is therefore unknown and open to possibilities. The outcome of the conversation is determined or created out of or by the conversation itself. It is the result of a conversation.
A sell-job is the opposite of a conversation. It is a persuasive speech that has an intended outcome, an agenda. The agenda for a sell-job is usually to have the listener change his mind, buy something, or agree to something. Many people are more skillful at giving sell-jobs than they are at having conversations. This is mainly because we give and receive more sell-jobs than we do conversations. Sell-jobs tend to reduce possibilities, and conversations tend to expand them.
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What will be an ideal response?
Uncle Jim tells his niece as she goes off to Creepy U. that if she maintains a 3.5 average that he will buy her a BMW convertible when she graduates. At graduation she has a 3.7 GPA and so she wants the BMW convertible. Uncle Jim says that he doesn't have to give her the BMW convertible because what she did was for her own good. Niece wants to sue Uncle Jim to get the BMW convertible. There
probably is: a. no breach of contract because the benefit to Uncle Jim is trivial compared to the BMW convertible b. no breach of contract because what the niece did was a benefit for herself only c. no breach of contract because it would violate public policy d. no breach of contract; there was only a moral obligation e. a breach of a valid contract