The five typical response styles include reflecting, reassuring, ______.
a. advising, assisting, and supporting
b. diverting, probing, and sympathizing
c. advising, diverting, and probing
d. probing, listening, and advising
c. advising, diverting, and probing
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Drudgen Fitness Inc. is a fitness equipment provider that markets its products through a chain of retail outlets in four states. As part of its expansion strategy, the company decides to open outlets in four more states and decides to revise its existing business processes. According to the five-component model of information systems, which of the following processes will be the least disruptive to the organization?
A. developing new CRM software for the existing and new outlets B. relocating existing employees and hiring new employees C. buying and installing new computers in the new outlets D. changing the sales, reporting, and compensation procedures E. collecting demographic data from the new markets
The most complicated of the three leadership approaches explained in Chapter 5 is ______.
a. path-goal b. Hersey/Blanchard c. Vroom/Jago d. none of these; they are all simple and straightforward
Answer the following statements true (T) or false (F)
Output-oriented principles are broad rules that guide the accounting function.
In a common-size financial statement, which of the following is given a percentage of 100 percent?
A) Total liabilities B) Net income C) Costs of goods sold D) Total assets