The quality improvement team reviews the records of clients on a monthly basis to determine whether protocols for pain assessment were followed. Which of the following best describes the major drawback to the team's approach?
a. The client is no longer under the agency's care.
b. It is difficult to compare documentation of care to standards of care.
c. Records can be inaccurate or incomplete.
d. Team members may disagree on whether the standards of care were met.
ANS: A
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