When sending mail to a foreign country, the last address line should include which information in capital letters?
A) Recipient's name
B) Country abbreviation
C) Full name of the country
D) Postal code
C
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Which of the following is an example of an improper telephone procedure?
A) Answering telephone calls in an area where other patients can hear the conversation B) Giving out the personal telephone numbers of office staff C) Calling in prescriptions without physician consent D) all of the above
Your patient is a 17-year-old female who is unconscious. Friends report that she seemed confused and was speaking incoherently, became combative when they tried to intervene, and then fainted. You recognize these as signs of:
A. a diabetic emergency. B. an altered mental state. C. a stroke. D. a drug overdose.
The resolution of a grievance is very important with regard to the ongoing interpretation of contact language. Which of the following is the main reason for this?
A) The resolution of a grievance does not affect the contract language. B) Management can refuse to allow a grievance to proceed. C) The resolution of a grievance can set a precedent and allow the contract to be interpreted in that manner in the future. D) Grievances are expensive to resolve.
Which of the following is a sign of eustress?
A) Inability to sleep B) Poor concentration C) Improved performance D) Increased heart rate