GetTogether, A Social Media Company encourages its managers to behave ethically, reasoning that lower-level employees will take their cues from management. One of the most important ways to create and maintain an ethical workplace is for GetTogether's management to
a. demonstrate a commitment to ethical decision making.
b. discreetly engage in unethical or illegal acts.
c. look the other way when an employee engages in an unethical act.
d. direct employees to "do as we say, not as we do.".
A
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Jim and Pam have been dating for a few months. However, Jim is thinking about breaking up with Pam because he thinks that his relationship with Pam is not as good as the relationship he could have with Sandy. Which concept associated with Social Exchange Theory best explains this situation?
A. comparison level B. comparison level of alternatives C. costs D. rewards
Some companies have multiple decentralized service desks that support specific products or internal or external customer communities.
Answer the following statement true (T) or false (F)
Which of the following helps an organization focus on minimizing any harmful effects it may have on the environment?
A) Six Sigma B) ISO 9000 C) ISO 14000 D) total quality management (TQM) E) cannibalization
Employees are more easily persuaded when ______.
A. they like their manager B. they view the persuader as an authority C. the manager is physically and psychologically close to them D. all of these