While assessing a new patient, the nurse's phone rings. Which action should the nurse take to demonstrate caring?
A) Answer the phone.
B) Leave the patient's room.
C) Place it on the windowsill.
D) Apologize for the interruption.
D) Apologize for the interruption.
Explanation: A) Limitations to building a trusting, caring relationship come when patients perceive the nurse as not caring or being distracted during interactions, such as answering the phone during a nurse-patient interaction.
B) Leaving the patient's room indicates that the phone call is more important than the patient.
C) Placing the phone on the windowsill is distracting to the nurse and patient.
D) Apologizing for the interruption is the best approach to demonstrate care.
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