Which indicates the aspect similar between the different methods of quality management? Each method:
1. Uses all staff in the organization.
2. Does not blame.
3. Provides clinical information
4. Focuses on cost containment.
2
Explanation: 1. Each system of quality management does not place blame. The focus is on fixing the process
that is causing errors or lower quality, not just cost containment. While all staff in the
organization will focus on quality, all staff will not be used in quality management. Quality
management systems do not provide clinical information, but use the data from clinical
information systems to determine a focus for quality improvement.
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Indicate whether the statement is true or false