Which of the following quality processes is part of QFD?

A) House of quality
B) Quality for delivery
C) Statistical Process Control
D) Lean
E) ISO:9000:2015


A

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Camber is a static wheel alignment angle that remains stationary as the vehicle moves up and down.

Answer the following statement true (T) or false (F)

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To manually defrost a frozen evaporator coil, technicians should:

A) Use any available sharp object to chip away ice from the coil. B) Use a heat gun to accelerate the melting of the ice. C) Chip away the ice from the coil using a tool designed for chipping ice. D) Spray the ice with liquid refrigerant, which will boil and melt the ice.

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Scheduled preventive maintenance is servicing based on _____.

Fill in the blank(s) with the appropriate word(s).

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