What is formal communication in organizations? Describe the various types and provide an example of how each might be used in the workplace.
What will be an ideal response?
Formal communication follows the chain of command and includes official communications. It can be:
Vertical (upward or downward), where bosses communicate with subordinates and vice versa
Horizontal, meaning laterally (sideways), where communication flows within and between work units and whose main purpose is coordination, or
External, meaning communication flowing between people inside and outside the organization, such as to customers, shareholders, etc.
The student should then give an example of each type.
You might also like to view...
Building strong brands is the marketing task where the marketer is using a reliable marketing information system to monitor the marketing environment so s/he can assess market potential and demand focused on
Indicate whether the statement is true or false
Emily, an 11-year-old girl, wants to sign-up for a fashion newsletter and sweepstakes. In order to do so, the website wants to know Emily's name, address, phone number, and e-mail address. Which of the following is correct?
A) Emily must have permission from her parents in order to furnish the information to the website. B) Under the Children's Online Privacy Protection Act, the website cannot collect any of this information from Emily, even if her parents give her permission. C) Under Section 5 of the FTC Act, the website is protected from disciplinary action if Emily provides the requested information. D) The Electronic Communications Privacy Act will allow the website to collect Emily's information, but restricts the website from sharing the information with other firms.
As it applies to landowners, which of the following statements regarding liability to a licensee is correct?
A. Whether the landowner is responsible for injury depends on whether the licensee is an adult or a child. B. The landowner is liable to a licensee for injuries caused by hidden dangers only. C. Since the licensee is a trespasser on the landowner's property, the landowner is not responsible for injury. D. Since a licensee has permission to be on the landowner's property, the landowner is responsible for all injury whether hidden or obvious.
Which of the following HRM practices involves employees receiving feedback?
A. Staffing B. Performance management C. Compensation D. Work design E. Training