While the speaker is talking, an audience member gestures?smiling, nodding, and leaning forward?to show that she is listening. These behaviors are called
a. listener biases.
b. tonal languages.
c. backchannel cues.
d. display rules.
Answer: c
Communication & Mass Media
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Successful persuasion is more likely when speakers choose __________ goals
a. outrageous b. popular c. positive d. limited e. none of these
Communication & Mass Media
The most common compliance-gaining strategy by both women and men is the direct request
a. true b. false
Communication & Mass Media
________ is used as "an umbrella term for all careful, systematic, and self-conscious discussion and analysis of communication phenomena."
A) Inquiry B) Theory C) Informed hunch D) Communication
Communication & Mass Media
Greg likes to give his boss little gifts and always compliments his ideas. Greg’s co-workers feel he is sucking up. Greg’s power play is known as ______.
A. bargaining B. pregiving C. ingratiation D. manipulation
Communication & Mass Media