Which of the following is a common error social workers make while communicating with their clients?
A. Listening with a theory in mind
B. Asking open-ended questions
C. Avoiding closed-ended questions
D. Asking clients how they wish to be addressed
ANS: A
PG: 227
Feedback: One of the common errors social workers sometimes make while communicating with their clients is
selectively listening with an "agenda" or "theory" so that we interpret others' messages to match our own beliefs
and opinions, and confirm our own biases. Effective communication requires skills in both talking and listening
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