If a caller argues with a medical assistant, the medical assistant must respond professionally and calmly
Indicate whether the statement is true or false
TRUE
Heading: Being Professional on the Telephone
Learning Objective: 8.7
Health Professions
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The best rule when deciding which ill or injured person to triage first is:
a. "Begin with the end in mind." b. "Start where you stand." c. "The worst should be first." d. "Start with the farthest from you."
Health Professions
The first decay product of radium is
a. cesium. b. radon. c. strontium. d. x-ray.
Health Professions
Interdisciplinary teams are composed of people from the same discipline
Indicate whether the statement is true or false.
Health Professions
Which of the following is one of the three major factors driving rising health care costs and expenditures?
A. Cost of insurance B. Growth in technology C. Number of uninsured D. None of the above
Health Professions