________ service is the level of service the customer hopes to receive.
A. Functional
B. Augmented
C. Predictable
D. Desired
E. Adequate
Answer: D
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Seasonal merchandise consists of items whose sales fluctuate dramatically depending on the time of the year.
Answer the following statement true (T) or false (F)
Bruno Servers has decided to decrease its prices on its popular higher-range servers. The company can reasonably expect ________ to increase
A) fixed costs B) variable costs C) demand D) additional value E) overhead costs
Contemporary managerial communication stresses the importance of which of the following?
A. listening B. keeping written records C. giving orders D. maintaining discipline
Management by exception directs the management's attention to important differences between the actual and the budgeted amounts
Indicate whether the statement is true or false