Think about a job you or someone you know has had that involved working with others. Then, describe how that job entailed a type of emotion work, perhaps because of the commercialization of feelings, surface acting, or other terms associated with Arlie Hochshild’s theory.
What will be an ideal response?
In the modern service economy, more and more jobs require that people engage in the emotion work that Hochschild developed from her study on flight attendants. This is largely forced upon more and more individuals in our contemporary service economy.
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Evidence confirming the seriousness of a social problem is most convincing when it is ________________________
a. inconsistent with the author's causal argument b. drawn largely from the author's personal experience c. reasonably objective d. based on partisan, secondary sources e. all of the above
Divorce's impact on the family is discussed much more often than the impact of
bankruptcy on families. Indicate whether the statement is true or false
Family, religion, education, the economy, the government (politics), mass media, sports, science and medicine, and the military are all examples of: a. informal organizations. b. working groups
c. social institutions. d. social associations.
According to the text, which of the following statements is true about reframing?
A. It is the root of ongoing family problems. B. It is denial. C. It is based on the fact that people can look at any situation in various ways. D. It is a fundamental technique for changing the situation.