According to Dym and Hutson, organizational alignment is ______.
A. difficult
B. two-way process
C. designed by the board of directors
D. controlled by the chief executive officer
B. two-way process
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The jobs in the Acme Global Corporation are very standardized. Each job has a clear job description, and there are many policies, procedures, and rules for employees to follow. This creation of a routine way of doing jobs suggests that Acme Global has a high degree of _________ in its structure.
A. centralization B. spatial differentiation C. formalization D. horizontal differentiation E. None of the above
By holding focus groups with employees, Robert Keening of Snow Bird Airlines is employing which aspect of total quality management?
A. Democratic leadership B. Reaching consensus C. Customer satisfaction D. Obtaining feedback E. Employee participation
Which of the following is true of quantitative research?
A. It uses formal questions and predetermined response options in questionnaires administered to large numbers of respondents. B. Quantitative analysis techniques cannot be applied to qualitative data. C. It enables researchers and clients to get closer to their customers and potential customers than does qualitative research. D. It can be superior for studying topics that involve complex psychological motivations. E. Quantitative researchers usually collect detailed data from relatively small samples, which limit a researcher's ability to generalize quantitative data to the population.
A collaboration diagram is a dynamic diagram that focuses on the organization of objects that must cooperate, by exchanging messages, to satisfy a certain behavior
Indicate whether the statement is true or false