Research shows that which of the following is positively related to your job satisfaction?
A. being friends with your co-workers and boss
B. maintaining personal boundaries at work
C. being friends with your customers or clients
D. All the answers are correct.
Answer: A
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When cooperative requirements are high for a problem, before discussing pros and cons of solutions the group needs to
A. Increased complexity requires members to talk to each other, share information, and cooperate. B. evaluate all possible negative outcomes. C. come up with a number of conceivable alternatives for solving the problem. D. discuss the degree to which the solution for a given problem must be accepted by the people it will affect. E. map out the problem in detail.
In your public speaking class, you are asked to evaluate the delivery of a classmate. You critique her vocal characteristics, eye contact, gestures, and appearance, but find that you can really only pay attention to one category at a time. Your experiences support what challenge of interpreting nonverbal messages?
A. Nonverbal messages are often ambiguous. B. Nonverbal cues are multichanneled. C. Nonverbal messages are continuous. D. Nonverbal interpretation is culture-based.
You will be primarily using which mode of delivery for most of the speeches you will deliver in this speech class?
A. Impromptu B. Manuscript C. Memorized D. Extemporaneous
Which of the following would be described as a "norm" using Dell Hymes’
SPEAKING model? a. complaining involves at least two people, a complaint initiator and a receiver b. competitive complaining occurs when the first person forwards a complaint and the second person forwards a new self-focusing complaint. c. complaining can only occur when everyone present knows one another d. complaining occurs mostly in classrooms and in the hallways on campus. e. none of the above is a norm.