Group expectations about behavior ______.
a. always require mutual respect
b. never break down individuality
c. set norms for how members interact
d. never involve punishment
c. set norms for how members interact
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Which of the following is true concerning the research on nonverbal communication functions?
A) Researchers have found that it is more difficult to detect lying by interpreting nonverbal cues than most people think. B) Nonverbal communication has little to do with persuasion. C) People use verbal communication more than nonverbal communication to manage how others see them. D) Emotional expression is more clearly evident in verbal communication than in nonverbal communication.
The statement, "I'm not attractive because my roommate gets asked out on dates more than I do," illustrates the concept of _____.
A. self-fulfilling prophecy B. social comparison C. self-expectations D. social expectations
If a serious conflict develops in a group, a leader should
a. immediately stop the conflict b. ask argumentative members to leave c. reprimand both members d. establish areas of common ground
What is the most common, ongoing challenge for leaders?
a. Developing clear goals b. Developing and sustaining high motivation c. Fostering creativity and innovation d. Minimizing confusion and coordination problems