Carl is an elementary school teacher who is expected to both nurture his students and enforce strict policies. When Jimmy acts out and breaks the rules, Carl knows it is because he has trouble at home. Discipline only causes him to act out more. Carl feels as though he is stuck between helping and harming Jimmy. This is an example of _____.

a. role conflict
b. role ambiguity
c. work overload
d. emotion labor


Answer: a

Communication & Mass Media

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Communication & Mass Media

How do men and women differ in their approach to working in groups? Provide an example from your own experiences

What will be an ideal response?

Communication & Mass Media

The __________ theory suggests that people will evaluate the cost, benefit, or value related to making a change in a particular attitude, value, belief, or behavior to decide if it is worth it or not.

a. cognitive dissonance
b. expectancy-outcome values
c. elaboration likelihood
d. audience response

Communication & Mass Media