Which of the following is not true of the amount of information searched by customers?
A. The value of the search stems from how it improves the customer's purchase decision.
B. Consumers will spend more time searching for information when they have prior experience with the merchandise category.
C. The costs of search include both the customer's time and money.
D. The amount of information searched depends on the value customers feel they can get from searching versus the cost of searching.
Answer: B
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