Incivility is a disruptive behavior or communication that creates a negative environment and interferes with quality patient care and safety. The manager can implement steps that help to al-leviate uncivil behavior on a unit

Which of the following would not be an appropriate first step? a. Suspending the staff member from work
b. Providing written admonishment that is discussed and placed in the employee's file
c. Providing verbal admonishment
d. Terminating the staff member


D
Dismissal does not enable the present organization to attempt remediation of the behavior and is not consistent with first steps in progressive discipline.

Nursing

You might also like to view...

Most vitamins, whether fat or water soluble, move into the intestinal mucosal and submucosal cells to the blood via

A) osmosis. B) active transport. C) diffusion. D) ion exchange.

Nursing

Before involving the family in care of the dying patient, the nurse should:

a. ask the patient if he wants family care. b. ask family members if they want to assist with care. c. check the hospital policy on the family giving care. d. set a caring example.

Nursing

A microbe that is harmful and can cause an infection is:

a. A virus b. A pathogen c. Normal flora d. A spore

Nursing

Which statements regarding the relationship between politics and healthcare are true? (Select all that apply.)

A) Politics has a limited effect on healthcare. B) The government should be interested in health matters when a problem affects a specific group or a whole population. C) Politics has only negative effects on healthcare. D) Republicans and Democrats generally agree on healthcare policies. E) Political solutions can be achieved at both the federal and state levels.

Nursing