A patient in the emergency department is angry, yelling, cursing, and waving his arms when the nurse comes to the treatment cubicle. Which action(s) by the nurse are advisable?
1) Reassure the patient by entering the room alone.
2) Ask the patient if he is carrying any weapons.
3) Stay between the patient and the door; keep the door open.
4) Make eye contact while stating firmly "I will not tolerate cursing and threats."
ANS: 3
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