Capability variety is the difference in how customers view an identical service outcome. What some customers might view as economical and thrifty others might view as cheap and poor value
Indicate whether the statement is true or false.c
Answer: FALSE
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In a two-country, two-product world, the statement "Japan enjoys a comparative advantage over France in steel relative to bicycles" is equivalent to
a. France having a comparative advantage over Japan in bicycles relative to steel. b. France having a comparative disadvantage against Japan in bicycles and steel. c. Japan having a comparative advantage over France in steel and bicycles. d. Japan having a comparative disadvantage against Japan in bicycles and steel.
Changing a problem culture
A. can be done quickly only if managers tie incentive compensation to exhibiting the desired new cultural behaviors and if managers visibly praise people who exhibit the desired new cultural traits. B. requires writing a new statement of core values, having a series of lengthy meetings with employees to explain the new culture and the reasons why cultural change is needed, and then having both employees and shareholders vote to ratify and adopt the new culture. C. is best done by instituting an aggressive program to train employees in the ways and beliefs of the new culture to be implanted. D. is best done by selecting a team of key employees to lead the culture change effort. E. is one of the toughest managerial tasks because of the heavy anchor of ingrained behaviors and ways of doing things.
Each of the following is a true statement about highlighting EXCEPT:
A) highlighting techniques can be used singularly or in combination, depending upon the level of emphasis desired by the designer. B) highlighting should be used conservatively. C) highlighting methods should be consistently selected and used based upon the level of importance of the emphasized information. D) highlighting should be used as frequently as possible to draw the user to or away from certain information and to group together related information. E) it is important to examine how a particular highlighting method appears on all possible output devices that could be used with the system.
HTML has become the preferred method of communicating with back-end databases because it is a cross-platform language
Indicate whether the statement is true or false