The chapter suggests that when revising and editing, a manager should be guided by the “Seven C’s” of good business writing. List and discuss four of these principles.
What will be an ideal response?
Completeness—Answer all reader questions. Include the five Ws and H.
Conciseness—Shorten or delete wordy expressions. Avoid repetition.
Consideration—Focus on “you,” the reader. Show reader benefits or interests. Emphasize the positive.
Concreteness—Use specific facts and data. Use active, not passive, voice. Rely on vivid, image-building words.
Clarity—Use short, familiar words. Avoid jargon. Follow a logical sequence of points.
Courtesy—Be tactful and appreciative. Avoid discriminatory language. Respond promptly.
Correctness—Maintain accurate writing mechanics. Avoid “wrong word” errors.
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Which of the following is not one of the reasons that control is needed in an organization?
A. To adapt to change and uncertainty. B. To eliminate the need for teamwork. C. To detect opportunities. D. To deal with complexity. E. To decentralize decision making.
Modern businesses rely heavily on the use of the telephone to conduct day-to-day operations and communicate with internal and external customers.
Answer the following statement true (T) or false (F)
Express Logistics provides the following information:
.
What is the company's return on investment? (Round your answer to two decimal places.)
A) 11.85%
B) 14.44%
C) 82.05%
D) 25.00%
The canned sales presentation is primarily used by experienced salespeople.
Answer the following statement true (T) or false (F)