The following is data that can be entered into the ______ system: customer order entry, ripples through the enterprise changing inventory, production schedules, accounts payable, balance sheet, materials reordering, and shipping schedules.
a. manufacturing resource planning (MRP)
b. manufacturing resource planning (MRP II)
c. enterprise resource planning (ERP)
d. distribution requirements planning (DRP)
c. enterprise resource planning (ERP)
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This type of person frequently fails to get his or her needs met
A) defensive B) non-assertive C) assertive D) aggressive
Michael Porter's value chain would identify which of the following as a support activity?
A) shipping out final products B) marketing products C) procurement D) servicing products E) operations
Graham Company has 15,000 units in inventory that had a production cost of $3 per unit. These units cannot be sold through normal channels due to a significant technology change. These units could be reworked at a total cost of $23,000 and sold for $28,000 . Another alternative is to sell the units to a junk dealer for $8,500 . The relevant cost for Graham to consider in making its decision is
a. $45,000 of original product costs. b. $23,000 for reworking the units. c. $68,000 for reworking the units. d. $28,000 for selling the units to the junk dealer.
A sales manager is writing the script for his salespeople to follow when approaching new potential clients
What part of the process is most important for the manager to leave open for sales reps to flex according to the communications style of the prospective client? A) asking for the close B) presenting the benefits of the services C) developing rapport with the prospective client D) presenting the pricing structure E) discovering the prospective client's needs