Customer dissatisfaction resulting from service failure could lead to ______.
A. positive publicity
B. gaining trust of customers
C. negative publicity
D. increased employee commitment
C. negative publicity
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Africa represents a huge untapped market for shoes since most people walk barefoot. Thus, it will be easy to alter entrenched consumer behavior pattern if shoes are available
Indicate whether the statement is true or false
An entry to appropriate a portion of retained earnings to finance a future plant expansion would include a
a. debit to Unappropriated Retained Earnings; b. debit to Appropriated Retained Earnings; c. debit to Cash; d. debit to Retained Earnings; e. credit to Cash.
Both Accounts Receivable and Notes Receivable represent claims that are expected to be collected in cash
Indicate whether the statement is true or false
In a global trade transaction, Dicky ships goods under a clean bill of lading and submits all the necessary documents under a documentary letter of credit to the buyer Joe to his bank. While on traveling to Turkey in the Mediterranean Sea, the ship sinks. Is Dicky entitle to receive payment despite the loss of the cargo?
A) As long as all necessary documents are in order when submitted B) Dicky absorbs the risk of loss C) Carrier is liable for the loss D) None of the above