Explaining to the customer that the previous technician was obviously trying to cheat them:

A) Is never a good idea.
B) Will make the customer feel more trusting of you and your honesty.
C) Is required by the National Service Technician's Code of Conduct.
D) Is appropriate only if the technician worked for another company.


A

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For which temperature is resistivity (K) defined?

A. 32 degrees F B. 68 degrees F C. 86 degrees F D. 100 degrees F

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Prior to the arrival of surface mount technology (SMT), there were two designated layers for through-hole printed circuit boards: the ____________________ side and the solder side.

Fill in the blank(s) with the appropriate word(s).

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Which of the following components provides the engine control computer with engine coolant temperature information?

A) TP sensor B) ECT sensor C) MAP sensor D) OP sensor

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Match the leak detection tool to its function.

A. reacts to the sound of the escaping gas B. enables the technician to read both saturation temperatures and pressures within the system C. is able to sense very small amounts of refrigerant in air samples D. uses an open flame to detect leaks of chlorinated refrigerants E. is brushed onto the piping circuit, primarily at solder joints F. relies on a dye that is added to the system

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