When Anna was the initiator of the end to her relationship with Tomas, she affirmed his
positive qualities and worth, while declaring the end to their relationship. This is an example of
Anna using
A) justification.
B) negative identity management.
C) pseudo-de-escalation.
D) a positive tone.
D
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In an outline, transitions should be indicated by _____
Fill in the blank with the appropriate word.
Which of the following is a positive listening habit?
a. analytical listening b. selective listening c. superficial listening d. defensive listening e. pseudolistening
This is the ideal reading on a VU meter:
a. zero b. 0 volume units c. 100% d. all of these e. none of these
Two primary tasks in the opening portion of an interview are
A) to establish rapport and provide orientation. B) to establish your need for information and confirm the interviewee's credentials. C) to set up recording equipment and provide the interviewee with a list of question you will ask. D) to obtain the correct spelling of the interviewee's first and last names.