Contrast productive conflict strategies with unproductive conflict strategies
What will be an ideal response?
Discussion of productive strategies should include fighting actively, talking,
supportiveness, face-enhancing strategies, empathy, open expression, present focus, and
argumentativeness. Discussion of unproductive strategies should include avoidance, force,
defensiveness, face-attacking strategies, blame, silencers, gunnysacking, and verbal
aggressiveness.
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All of the following statements describe "meaning" accurately EXCEPT
A) Meaning is in words, not in people. B) The meaning of a phrase varies, depending on the context in which it is spoken. C) We make mental connections between events and meanings. D) Words hold different meanings for different people. E) No two people ever achieve complete, total, perfect shared meaning.
"I will eliminate all anxiety and fear associated with communication" is a statement that is an example of
a. an unrealistic goal. b. a realistic goal. c. an opportunity for improvement. d. high self-esteem. e. low-self-esteem.
Which of the following is the most likely to cause a family to experience the challenge of conflict?
a. Letitia's brother is diagnosed with cancer. b. After her marriage, Bridget moves from her parents' house to her own house with her husband, now running her own household. c. Shawn is overjoyed at the birth of his son yet terrified of being responsible for a baby. d. Rob is frustrated because he feels he has to be the disciplinarian of the children while his wife gets to be the "good guy."
What steps should a speaker take when organizing speech ideas?
What will be an ideal response?