________ refers to a new generation of Internet services that encourage online collaboration and sharing

A) Global village
B) Push technology
C) Viral marketing
D) Web 2.0
E) E-commerce


Answer: D

Communication & Mass Media

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Physical location and room temperature are typical of ______.

a. environmental listening distractions b. medium distractions c. source distractions d. semantic diversion

Communication & Mass Media

Mary Cunningham observed that, "Words are sacred things. They are also like hand grenades:

handled casually, they tend to go off." This statement demonstrates which guideline for ethical speaking? A) Speak up about topics you consider important. B) Speak to benefit your listeners. C) Strive to improve your public speaking. D) Consider the consequences of your words and actions.

Communication & Mass Media

A concise one-sentence summary or preview of exactly what

you want to say in your speech is called the __________. Fill in the blanks with correct word

Communication & Mass Media

The two sensations that are emphasized in autogenic training are

a. warmth and cold b. warmth and heaviness (page 225 left) c. looseness and heaviness d. warmth and lightness e. calm and relaxed

Communication & Mass Media