Organization change should ______.
A. be measurable
B. have leadership support from the top
C. both A and B
D. neither A nor B
C. both A and B
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Questionnaires generally contain three different kinds of questions, which is NOT one of the common question types?
a. Closed-ended questions b. Scaled questions c. Opened-ended questions d. Opinion questions
As a leader of the meeting it is your responsibility to help participants reach a decision on an issue problem or direction
Answer the following statement(s) true (T) or false (F)
Conflict occurs in
a. only a few industries. b. all workplaces. c. workplaces which employ 30 or more workers. d. none of these choices.
Which of the following is NOT normally found in a collective agreement:
A) A method for settling grievances B) A procedure for hiring new employees C) Prescribed notice periods for permanent termination of an employee's contract of service D) A method for determining lay-offs E) All of the above are usually found in collective agreements