A large, self-service store that sells primarily food and household products is called a _____.
A. specialty store
B. discount store
C. department store
D. supermarket
E. convenience store
Answer: D
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______ error occurs when the evaluator makes assumptions about the reasons or motivations for an observed behavior.
A. Recency B. Contrast C. Attribution D. Similarity
A coffeehouse that has added free wireless Internet connections for its patrons' laptop computers is offering a(n) ________
A) core service B) augmented service C) intangible good D) disintermediated service E) people-based service
Which of the following is the first step in a formal planning process?
A. monitor and control B. situational analysis C. alternative goals and plans D. goal and plan evaluation E. implementation
As a judge, Diane applies common law rules. These rules develop from
A. decisions of the courts in legal disputes. B. regulations issued by administrative agencies. C. statutes enacted by Congress and the state legislatures. D. uniform laws drafted by legal scholars.