Bob's division posted sales of $10 million in the previous fiscal year, falling short of the budgeted $11 million. The shortfall was due to a variety of factors, including staffing turnover, client-directed work scope reductions, increased competition from new entrants to the marketplace, and an unfavorable economy. In Bob's annual performance review, Bob's manager directed Bob to develop two SMART goals for the coming year-one to address division sales, and one to address staffing turnover. Provide a hypothetical example of each.
What will be an ideal response?
Answers will vary, but they should address each component of a SMART goal. Examples are:
| • | Post sales of $13 million or more in the next 12-month period. |
| • | Reduce turnover to 5% or less in the next 12-month period. |
You might also like to view...
Positive organizational behavior is closely linked to which type of management?
A. high-involvement B. top-down C. visionary D. reverse psychology
Which traits should a leader possess so that he or she can be perceived as being ethical?
What will be an ideal response?
You will send a copy of a letter addressed to Mr. Samuel Elder to Marianne Delano. How should you key this information on the letter?
a. copy Marianne Delano b. c Marianne Delano c. c Ms. Marianne Delano d. cc Mr. Samuel Elder, Ms. Marianne Delano
An organization defines its strategy through the trade-offs it makes in choosing what to do and what not to do.
Answer the following statement true (T) or false (F)