"What shall we do about the problem?" is the question that would most likely be asked during the ______ stage of OD.
A. changing
B. diagnosis
C. feedback
D. treatment or intervention
E. evaluation
D. treatment or intervention
"Treatment" or intervention is the attempt to correct the diagnosed problems.
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When conducting a persuasive business presentation, summarizing
A. involves asking the audience for feedback on the speaker's presentation style. B. gives the impression that the speaker lacks knowledge about the subject. C. helps focus the audience's attention on the essence of the presentation. D. signifies that the speaker believes the audience was distracted and inattentive.
A franchise is an example of a license
Indicate whether the statement is true or false
You are considering buying some stock in Continental Grain. Which of the following are examples
of non-diversifiable risks? I. Risk resulting from a general decline in the stock market. II. Risk resulting from a possible increase in income taxes. III. Risk resulting from an explosion in a grain elevator owned by Continental. IV. Risk resulting from a pending lawsuit against Continental. A) II, III, and IV B) I only C) III and IV D) I and II
It is difficult to achieve consistency and standardization of services because of which service characteristic?
A. customization B. simultaneous production and consumption C. intangibility D. perishability E. heterogeneity