When a service consultant has too little work to keep the technician busy, what should NOT be done?

A. Panic, profit is being lost
B. Contact commercial accounts to bring in work
C. If early in the day, be patient, work may come in from “walk ins”
D. With management permission have technicians do on line training, shop maintenance,
and cleaning


A. Panic, profit is being lost

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Indicate whether the statement is true or false

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