You should avoid passing objects around the audience during the speech, because the audience is ___________.

a. likely to stop listening to you, because they are preoccupied
b. likely to pay attention to you more
c. unlikely to remember the information
d. unlikely to care about the visual aid


a. likely to stop listening to you, because they are preoccupied

Communication & Mass Media

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Chapter 1 provides __________ important notions regarding communication competence

a. 1 b. 2 c. 3 d. 4 e. 5

Communication & Mass Media

When writing a business letter, you should include the name and address of the recipient of the letter before a salutation

Indicate whether this statement is true or false.

Communication & Mass Media

Statements such as "I know why you feel that way," and "I don't blame you or being worried about the situation" reflect which of the following?

A) confirmation B) provisionalism C) strategy D) empathy E) neutrality

Communication & Mass Media

Subpoints reinforce or clarify the broader main points with which they are associated. Which of the following rules does this follow?

A. rule of division B. rule of subpoints C. rule of reinforcement D. rule of subordination

Communication & Mass Media