Misunderstandings, misperceptions, and conflict can result from __________
a. diversity competence
b. cultural competence
c. diversity
d. moral distress
c
a. Incorrect: Misunderstandings, misperceptions, and conflict can result from mismanaged diversity in the workplace, not from diversity competence.
b. Incorrect: Misunderstandings, misperceptions, and conflict can result from mismanaged diversity in the workplace, not from cultural competence.
c. Correct: While the positive side given for a diverse workforce is that it brings more perspectives to decisions and improves decision making, there is also a concern about a downside to diversity if it is not managed effectively. Some concerns are that diversity in an organization may bring with it miscommunication, conflict due to misunderstandings, and differing values and beliefs that affect team functioning.
d. Incorrect: Misunderstandings, misperceptions and conflict can result from mismanaged diversity in the workplace, not from moral distress.
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