Only employees who will enter CRM data should be involved in the CRM implementation plan
a. True
b. False
Indicate whether the statement is true or false
False
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Corporate strategy guides decisions about ______.
A. what businesses to acquire B. how to compete in a business C. what products to offer D. how to design a given product
When management seeks to achieve personal departmental objectives that may work to the detriment of the entire company, the manager is experiencing:
A) budgetary slack B) padding C) goal conflict D) cushions
Benefits expected from proposed capital expenditures ________
A) must be on a pre-tax basis because it provides the true position of profits by the firm B) must be on an after-tax basis because no benefits may be used until tax claims are satisfied C) may be valued either on pre-tax or after-tax basis based on the size of the firm D) are independent of interest and taxes
After ten years of marriage and months of searching, Jan and Jon find what they think is their "dream house.". Actually, they want to confirm the availability of required financing. What should they do?
a. "Bite the bullet," and sign the purchase contract immediately. b. Tell the seller "We'll be back; please hold this house for us and for our twins.". c. Offer to purchase the home contingent upon their ability to obtain reasonable financing within a couple of weeks. d. Keep on looking; there's always a "better deal" somewhere, if you shop long enough.