The follow-up stage is a one-time event; it is not used for repeat customers.
Answer the following statement true (T) or false (F)
False
Follow-up after the close nurtures the ensuing relationship over the long term. From that perspective, follow-up should never end. The pace may slow and the type of follow-up may change, but making good on earlier commitments and constantly looking for new ways to be of service to the customer is vital to sustaining the customer relationship.
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In October 2011, the U.S. Congress finally ratified the long-delayed free trade areas with South Korea, Panama, and Colombia
Indicate whether the statement is true or false
When deciding how to use concessions, negotiators may face the dilemma of honesty-how much they should believe what the other party tells them.
Answer the following statement true (T) or false (F)
Explain the relation between data and information.
What will be an ideal response?
____ language treats everyone equally, making no unwarranted assumptions about any group of people
A) Unbiased B) Descriptive C) Judgmental D) Categorical E) Stereotypical