During therapy, Serena's client was talking of how depressed she was when her mother died. Serena made eye contact with her client, nodded her head in an affirming way, and said, "It sounds like this was a real trying time for you. I can tell that you must have been very sad and upset by this event." What technique is Serena using?
a. ?active listening
b. ?free association
c. ?paraphrasing
d. ?empathy
ANSWER:
d
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