Data from which of the following is not used as an input by analytical CRM applications?
A) Operational CRM systems
B) Customer touch points
C) Customer lists purchased from others
D) CLTV
E) Demographic data
D
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Cash and all other current assets that can be converted into cash quickly are known as ____________________
Fill in the blank(s) with correct word
The perfect order measurement calculates which of the following?
A) the amount of inventory that is just right to warehouse B) the origin, current location, and destination of a tagged product C) the most cost-effective and efficient mode of transportation D) the value of the time utility provided to customers through logistics E) the error-free rate of each stage of a purchase order
Important tools used in the _____ phase of the DMAIC process include a project charter, a description of customer requirements, process maps, and Voice of the Customer (VOC) data
a. define b. measure c. analyze d. improve
The ________ function of an organization coordinates the incoming flow of materials and the outgoing flow of finished products
A) finance B) logistics C) human resource D) purchasing E) sales