Mich Inc., a hardware store, has a rating system in place that rates employees on their friendliness, usefulness, and product knowledge. Based on the ratings an employee receives, he or she gets an incentive. The compensation strategy followed by Mich is most closely described as a(n):

A. cost-cutter strategy.
B. differentiation strategy.
C. innovator strategy.
D. customer-focused strategy.


Answer: D

Business

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Employees at KarKare, Inc., believe that the company is fair to all employees, regardless of their age, gender, race, ethnicity, sexual orientation, or disability. It is accurate to say that KarKare has a positive

A. ethnocentric culture. B. diversity climate. C. role conflict. D. employee assistance program. E. transgender population.

Business

The service cost of a defined benefit pension plan is the:

A. annual fee charged by the plan administrator. B. change in the pension liability caused by plan amendments. C. the retirement benefit earned by the employees for services provided to date. D. change in the pension liability caused by one additional year of employee service.

Business

Some software companies, such as Tacit Systems, Hivemine, and Safeharbor Knowledge Solutions have developed _____, tools that facilitate knowledge sharing through intranets.

Fill in the blank(s) with the appropriate word(s).

Business

The Nobel Prize, the Congressional Medal of Honor, or the Heisman trophy are all examples of

a. a speech of introduction. b. a speech of presentation. c. a keynote address. d. a speech of tribute.

Business