A major Internet provider provides technical support assistance via Twitter. This provider is using what type of customer relationship program initiative?

a. Engaging customers using social media
b. Product customization
c. Customer loyalty program
d. Product placement program


a. Engaging customers using social media

Business

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Which of the following bonds has a comparatively higher yield to maturity??

A. ?A one-year bond with a 6.7 percent interest today B. ?A three-year bond with a 5 percent interest today C. ?A two-year bond with a 4 percent interest today D. ?A four-year bond with a 4.5 percent interest today

Business

Organizations that consistently nurture teams tend to experience which of the following?

A. increased turnover B. decreased absenteeism C. no effect over time D. decreased productivity

Business

In order to estimate the average electric usage per month, a sample of 64 houses was selected and the electric usage was determined. Assume a population standard deviation of 320 kilowatt-hours. If the sample mean is 1858 kWh, the 95% confidence interval estimate of the population mean is _____ kWh.

A. 1779.6 to 1936.4 B. 1818 to 1898 C. 1792.2 to 1923.8 D. 1538 to 2178

Business

A company that uses the percent of sales to account for its bad debts had credit sales of $740,000 in Year 1, including a $720 sale to Marshall Fresh. On December 31, Year 1, the company estimated its bad debts at 1.5% of its credit sales. On June 1, Year 2, the company wrote off, as uncollectible, the $720 account of Marshall Fresh. On December 21, Year 2, Marshall Fresh unexpectedly paid his account in full. Prepare the necessary journal entries: (a) On December 31, Year 1, to reflect the estimate of bad debts expense. (b) On June 1, Year 2, to write off the bad debt. (c) On December 21, Year 2, to record the unexpected collection.

What will be an ideal response?

Business