________ is defined as the degree of caring and individual attention provided to customers
A) Empathy B) Reliability
C) Assurance D) Responsiveness
A
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Activity analysis allows managers to
a. classify activities so that processes can be eliminated. b. devise ways to minimize or eliminate non-value-added activities. c. evaluate process performance to gain competitive advantages. d. all of the above.
What is mentoring?
What will be an ideal response?
The surge in global trade in recent years has added to strains and charges for all forms of transport
Indicate whether the statement is true or false a. True b. False
The main disadvantage of introducing constraints into a linear program that enforce some or all of the decision variables to be either integer or binary is that:
A) the programs may take longer to solve. B) the solutions will no longer be optimal. C) Excel can no longer be used to solve the program. D) the constraints are difficult to formulate. E) we cannot have "yes-or-no" decisions in the linear program.