List some of the most popular ways of collecting information about customers
Some of the most popular ways to collect information about customers are surveys,
service evaluation cards, focus groups, and listening to what customers say during business transactions, especially when they complain. Having top managers of a company act as customers of their own organizations is another way to better understand customer needs. A more recent approach to collecting customer information is to monitor the Internet and social media.
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In the expenditure cycle, general ledger does not
a. post the journal voucher from the accounts payable department b. post the account summary from inventory control c. post the journal voucher from the purchasing department d. reconcile the inventory control account with the inventory subsidiary summary
When the purpose of your meeting is to solve an intense problem, what is the recommended number of meeting participants?
A) Five or fewer B) Ten or fewer C) Thirty or fewer D) An unlimited number of participants
A collateral contract can be used as a
A) way to secure a loan from a bank B) way to get around the parol evidence rule C) way to enforce a cancellation charge D) way to avoid a disclaimer clause E) way to factor accounts receivable
If a firm's suppliers stop offering discounts, then its use of trade credit is more likely to increase than to decrease other things held constant.
Answer the following statement true (T) or false (F)