A firm benchmarking its customer satisfaction on the basis of secondary data should use _____

a. reliability measures
b. the American Customer Satisfaction Index
c. gap analysis
d. SERVQUAL


b

Business

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Donald Yates purchased 400 shares of Adco Mutual Fund for an offer price of $3.28. He later sold the shares at a net asset value of $5.16 per share. During the time Donald owned the shares, Adco paid a dividend of $.23 three times. What was Donald's return on his investment? (Round to the nearest tenth of a percent)

What will be an ideal response?

Business

An employer can pay less than the minimum wage to take into account the reasonable cost of

meals and lodging supplied to employees. Indicate whether the statement is true or false

Business

The earliest finish time for the final activity on a project network is also the total completion of the project

Indicate whether this statement is true or false.

Business

Eccles Inccorporated Eccles Incorporated, a zero growth firm, has an expected EBIT of $100,000 and a corporate tax rate of 25%. Eccles uses $500,000 of 12.0% debt, and the cost of equity to an unlevered firm in the same risk class is 16.0%. Refer to the data for Eccles Incorporated. Assume that the firm's gain from leverage according to the Miller model is $126,667. If the effective personal tax rate on stock income is TS = 20%, what is the implied personal tax rate on debt income?

A. 12.8% B. 14.2% C. 15.8% D. 17.6% E. 19.6%

Business