Which of the following statements is true about the pretrial litigation process?
A) To initiate a lawsuit, the plaintiff must file an appeal in the proper court.
B) If the plaintiff does not answer a complaint, a default judgment is entered against him or her.
C) A plaintiff files a cross-complaint against the defendant to seek damages.
D) A default judgment establishes the defendant's liability.
D
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When expressing thanks after an interview, what is the most effective medium to use?
A) Text message B) Phone call C) Word processed notes D) Email notes E) Handwritten notes
A key element of Japan's success in world markets is
a. the elimination of waste in all operations. b. automation of the billing function. c. inefficient labor forces in competing countries. d. the verification procedures incorporated into computer programs.
Jill contracted to purchase Kevin's automobile under the belief that she could sell it at a profit to Linda, but after Jill bought the car, she found out that Linda isn't interested in buying it. Jill:
A) cannot void the contract with Kevin. B) can rescind the agreement with Kevin. C) could rescind the agreement with Kevin if she was mistaken in her estimate of the value of the auto. D) can sue Linda for detrimental reliance.
Which of the following is where customer service representatives answer customer inquiries and respond to problems through a number of different customer touch points?
A. Contact center. B. Web-based self-service. C. Call scripting. D. None of the above.