Customer relationship management (CRM) and product life cycle management (PLM) are common types of:
a. personal systems.
b. group systems.
c. resource planning systems.
d. enterprise systems.
d. enterprise systems.
Enterprise systems employ a database of key operational and planning data that can be shared by all employees and, in some situations, customers and suppliers. The three most common types of enterprise systems are enterprise resource planning systems, customer relationship management systems, and product life cycle management systems.
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Answer the following statement true (T) or false (F)
_conditioned emotional response (CER)
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Fill in the blank(s) with the appropriate word(s).