Which tip(s) would be useful for an American nurse preparing for an encounter with a female patient from Japan? (Select all that apply.)
a. Anticipate diversity.
b. Promote a feeling of acceptance.
c. Assess the patient's health beliefs.
d. Facilitate communication by using direct eye contact.
e. Recognize that all Eastern women adhere to the same cultural norms.
A, B, C
Anticipating diversity puts the nurse in a position of guarding against stereotyping and opens the nurse to cultural awareness. Promoting feelings of acceptance prevents cultural pain. Learning about the position of the patient facilitates empathy. The least useful strategy would be to use direct eye contact and touch. In a cross-cultural encounter, strategies known to be acceptable to the patient are preferable. Direct eye contact and touch may be offensive to patients whose culture calls for more reserved cultural practices. Stereotyping may lead to culturally insensitive care decisions.
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