Which statements are true about wire, terminals, and connectors?
A) A wire is called a lead, and the metal end is a connector
B) A connector is usually a plastic piece where terminals lock in
C) A lead and a terminal are the same thing
D) Both A and C
B
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Which of the following can hurt the service consultant’s image?
A. Body odor, bad breath, messy hair, dirty hands B. Not wearing the company supplied uniform or inappropriate dress C. Answer A and B are correct but these are opinions and most shop owners would not be concerned with A or B D. Answer A and B are correct because it conveys a message to the customer that care of the customers vehicle is not important
What is a good height for lawns to be mowed?
A) 21/2 to 4 inches B) 1/2 to 1 inch C) 1 to 11/2 inches D) 2 inches
SWOT stands for:
A. Strengths, Weaknesses, Opportunities, Threats B. Success, Warranty, Opportunity, Training C. Stable, Winning, Open, Trade D. Strong, Willing, Oriented, Team
Heat travels from ______________
A) Hot to cooler B) Cold to warmer C) Either from hot to cool or the other way depending on the weather D) From outside the vehicle to inside the vehicle